Saturday, November 5, 2011

Debugging Enterprise Vault 10 Indexing

In debugging some indexing related issues with Symantec Enterprise Vault I found this link http://www.symantec.com/docs/TECH160420 which provides some useful information about debugging indexing. 

I have found the EV Dtrace facility to be very useful for debugging in the past and for indexing, one of the tasks which generate output is EVIndexVolumesProcessor so you should set it to generate verbose output while using Dtrace.

The dtrace was instrumental in leading me to this post: http://www.symantec.com/connect/forums/problems-indexing-after-upgrading#comment-5964601  The indexer was having trouble communicating with the StorageCrawler even though they were on the same machine.  Disabling the firewall resolved the issue so there must be a port that needs to be opened.  More details as they become available.

Friday, April 29, 2011

About Me

I run a software development company: JPG Consulting, Inc.  We develop software on a contract basis as well as sell our own products on http://www.notesconnectors.com/.

This blog is going to be devoted to API issues we uncover as we do our development.  Often we find the documentation and samples lacking and wind up doing a lot of digging on the web or code experimentation to find the solution.

I will try to label the relevant API on each post to make searching easier.